Wilcox Wellness & Fitness is a rapidly growing personal training business in Bangor, Maine. Our mission is to inspire people to enhance their life by forming healthy habits that they can sustain for a lifetime. We are looking to hire a full time Client Experience Manager to help enhance the client experience. The CEM will be responsible for a wide range of value added and administrative tasks. If you are highly organized, excited, dedicated, and ready to help us push our mission of helping people enhance their life through healthy living, then this job is for you!
WHAT WE DO
We help people live their very best life through forming healthy habits they can sustain for a lifetime. We care deeply about our client’s success and are dedicated to being enthusiastic, encouraging, and supportive. We provide consistent guidance to living and sustaining a healthy lifestyle.
In a nutshell, we help people live their dreams by giving them a solid
foundation of health and fitness. It is incredibly exciting and fulfilling work.
We create impact in peoples lives by showing them how to commit to healthy living. This positive change causes a ripple effect in our community positively impacting even more lives. We lead a team of passionate and inspiring individuals who do great work and love what they do. They are the best at what they do and they have a great time doing it.
THIS POSITION IS FOR YOU IF... |
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- You are super friendly and you like working with people.
- You embrace healthy living and are excited to help others enhance their life through heathy living.
- You are organized.
- You are tech savvy – you don’t shy away from technology.
- You are a team player!
- You are open to learning and embrace a mindset of continuous improvement
SO... WHAT WILL YOU BE DOING? |
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- Enhancing the overall client experience
- Marketing Implementation
- Manage Client Agreements
- Administer our FrontDesk booking software
- Help manage Social Media
- Answers Phone Calls – make prequalification calls
- Initial Consultations with prospective clients
WHY JOIN OUR TEAM...
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- Opportunity for Growth: You will have lots of opportunity for career growth with us. Be part of a talented team where you will be challenged. We move fast and make great things happen. We are growing quickly and will promote from within.
- Learn: We are a small business. In this role, you will be exposed to many exciting aspects of our business and you will learn a lot along the way.
- Connections: you will be building relationships with some amazing people in our community.
- People: You would be working in a super fun, positive environment.
- Make a Difference: You will be making the world a better place by promoting healthy living.
- Train with Us: You will have access to FREE training sessions.
- Bonus: We offer performance based incentives.
- Independence: The hours are flexible(ish).
OUR CORE VALUES... |
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- We are committed to a culture of continuous improvement by embracing challenges as an opportunity to lean and grow.
- Work as a team to care for and support our clients and each other.
- Work with enthusiastic pride in producing results.
- Take action that serves clients, our team, and the business.
- We are a team of thoroughbreds who have fun by winning…
- Hard Work / No Drama / Embrace the Future
- Heart & Hustle
- The 4-Way Test
- We will continuously provide more value to all who we serve.
WHY THIS JOB IS IMPORTANT...
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- We service hundreds of clients a year and we really need someone who can own this role.
- We are growing quickly and we need support to manage and harness the growth
- We have a big vision that we can make the world a better place through health and fitness and this role will be a huge part of that vision.
READY TO APPLY?
Please upload your resume and one page cover letter describing why you would be a perfect fit for this job.
We are looking forward to hearing from you!
We are looking forward to hearing from you!
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