Extra Sessions to be added to your account

We are so excited that so many of you are enjoying the LIVEStreaming Training Sessions that we launched last week.  The trainers are coaching their hearts out and the sessions have been incredible - just like you are in the gym with the trainer.

If you haven’t had a chance to train with us via LIVEStreaming yet.  Be sure to check out what others are saying about their experience here.  Mike and I are working to connect with each and every one of you as well to touch base personally and see how you are holding up through all of this.

We have decided to add 2 weeks worth of ‘extra sessions’ to everyone’s account who is active with us at this time.  This is regardless of if you asked us to or not. Here is the run down of how that will work.

• If you train with us 3x per week - you will get 6 extra group training sessions
• If you train with us 2x per week - you will get 4 extra group training sessions
• If you have UNLIMITED training sessions - you will get an extra private training session added to your account

*Below is a ‘Timeline of Events’ to help you understand how we came to this decision.  

Nitty Gritty: 

• Adding training sessions to accounts is a manual process - we are working with our software provider to make this happen.  The sessions aren’t there yet but will be soon. We will also send you an update so you don’t have to keep checking your account.
• These extra sessions will be able to be used anytime within the next 12 months as long as you have an active training program with us.  

We are back to ‘business as usual’ this week, just in an online format and we will continue working to create the best possible schedule as we move forward.  We’ve already added 6 boxing sessions to the roster for this week for a total of 58 session per week! Remember to register for your sessions via Pike13 as usual and look for the meeting ID in the confirmation email once you have enrolled.  

LIVEStream Training Session:  
https://zoom.us/j/462476977

        
LIVEStream Boxing Sessions:
Katie’s Boxing Session:    https://zoom.us/j/3067598640  
Adam’s Boxing Session:   https://zoom.us/j/7418006313

For those of you who contacted us to either put your account on hold or cancel your training program - this does not apply to you, your account is still on hold or canceled and we hope that you will return to training with us when we can get back in the gym together.  If you paused or cancelled your training program before we had our LIVEStreaming sessions and you would like to reactivate your account, please reach out to us and we will get you back up and running in no time!

Please feel free to reach out if you have any questions at all.  We are here to support you as we all navigate through this really difficult time.

Lots of love,

Paige & Mike





*Timeline of Events: 
The last 3 weeks have felt like a LIFETIME.  Below is the timeline of events related to the operation of our business and how we came to decide to add 2 weeks worth of training sessions to everyone’s account: 


Week of Monday, March 9th - 

• We were open the entire week
• We ramped up cleaning efforts
• We spread sessions out to minimize numbers at the gym
• We deep cleaned entire facility on Saturday, March 14th

Week of Monday, March 16th

• We started tracking rollovers for people who wanted to accrue.
• Our physical location was open Monday & Tuesday
• We added 3 pre-recorded training sessions to the website on Tuesday
• We closed the physical location for all training on Wednesday the 18th.
• Rollovers officially accrued for everyone

Week of Monday, March 23rd

• We were closed on Monday, March 23rd
• We opened LIVEStreaming Training Sessions on Tuesday, March 24th
  • Free LIVEStreaming Training Sessions for clients only
• Rollovers officially accrued for everyone

Week of Monday, March 30th

• Official start of LIVEStreaming Training Sessions
  • Clients are using normal plan to attend sessions